It is the policy of TMI
to engage in continuous quality
improvement. Continuous improvement
applies to any avenue
of
operations by which reductions in costs
and improvements to service provides more
value to our customers.
We
are committed to the careful selection
and ongoing evaluation of suppliers, who
share a commitment to customer
satisfaction,
in order to ensure a working relationship
whereby control of variability in our
process is maintained.
It is
vital to our success that personnel and
systems be proactive to ensure effective,
desired customer-oriented results.
Positive
employee involvement at all levels is
encouraged and expected. TMI actively
practices management
involvement
whereby each and every employee is
considered a valuable team member. Each
employee will
receive
appropriate training, so that he/she may
understand and maintain the quality
objectives of TMI.
Implementation
of the Policy is carried out through a
variety of written procedures and
instructions. Preparation
and
enforcement of these are the
responsibility of the Quality Control
Manager, and all Management staff.
Procedures
are
prepared as required for customer product
and revised as appropriate. All policies
and procedures are reviewed at
least
annually to ensure their continued
correctness and appropriateness.
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